More Research and Development Tanks Coming

More Research and Development tanks coming.

At Aquatic Life we have plenty of tanks up and running so that we can test new products, see how coral react to different types of lighting or just for showing off some nice coral the we have grown out from small frags. It keeps me busy at work as there is always something to tinker with on one of the tanks and that is why I love my job so much.  Well I am sure you have heard the reefers motto before : “Bigger is better!” I agree.

The time has come where we need to add on some more frag tanks. We are looking to add on about 300 gallons of additional salt water goodness in our testing area. Half the fun is planning what type of equipment to get and how to plumb them all together. What calcium reactor do we want to use? What new skimmer do we want to try? Do we want gfo? Carbon? How should we set up the sump? What about the flow? What will my coral budget be once the tanks are running???? These are the questions that make the whole process so much fun.

Lets keep our fingers crossed and hope we can get them finished and running in the next few weeks.

Aquatic Life Lifetime Repair Policy

Aquatic Life Lifetime Repair Policy


What Is the Limited Lifetime Repair Policy?

This Policy applies to any light fixtures manufactured by Aquatic Life for consumer use. This Policy applies even if you purchased the light fixture used.

How Long Does the Coverage Last?

This Policy is in addition to Aquatic Life’s standard 12 Month Limited Warranty and lasts for the lifetime of your light fixture, provided your light fixture is not beyond repair. A light fixture will be considered beyond repair if the cost of replacement parts exceeds the cost of replacing the light fixture.

What Will Aquatic Life Do?

Aquatic Life will perform all labor to repair your light fixture FREE OF CHARGE. You must pay all charges for parts and shipping.

How Do I Get Service?

If something goes wrong with your light fixture, submit a Service Request to Aquatic Life on our website.

After submitting a service request, we will require you to provide a Visa or MasterCard number which will be used to pay the shipping charges. Aquatic Life will supply all shipping materials (including mailing labels) and instructions for safely shipping your light fixture to us. Upon receipt of your light fixture, our Service Department will give it a complete inspection and evaluate the problem(s) specified in your Service Request. Prior to performing any work on your light fixture, Aquatic Life will contact you with a cost quotation for the parts required to fix your light fixture. If you decline to have the light fixture fixed, Aquatic Life will send the light fixture back to you, and we will only charge your credit card for the shipping charges. If you authorize us to perform the repair, we will charge you for parts and shipping as identified in our cost quotation, and we will perform the repairs FREE OF CHARGE, which means you do not pay for any labor charges. If we are unable to complete the repairs, you will not be charged for any parts or labor, your light fixture will be returned to you, and you will only pay for shipping. Once repaired, we will ship the light fixture back to you. Usual repair times are 5-7 business days plus shipping transit times.

If needed, Aquatic Life will provide you with a temporary replacement light fixture at no cost while Aquatic Life is repairing your fixture. A credit card deposit will be required to secure the temporary replacement in addition to paying the other charges incurred in connection with this Policy. The same box used to send the temporary fixture can be used to safely return your fixture to Aquatic Life.

What If You Live in the Los Angeles Area?

If you live in the Los Angeles area, you can drop your light fixture off at Aquatic Life’s service and repair facility after calling us at 1-818-768-6943 to make arrangements for the drop-off.